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#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE HOW TO#
#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE UPDATE#
#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE PASSWORD#

All support plans provide access to Technical Support for break-fix issues.

We have designed our Dynamics 365 support plans to meet different business needs.

What support is included with a Dynamics 365 support plan?

Contact your Cloud Solution Provider (CSP) for assistance.ĭynamics 365 on-premises (Customer Engagement, Dynamics GP) Support is provided through partners only. Subscription (included)Ĭustomer Engagement and AI apps including mixed reality apps and Insights appsĭynamics 365 for Finance and Operations (online and on-premises) Microsoft partners should use the Partner Center portal or the Premier support path listed in the table, as applicable. The following table outlines the best way to submit a new support request based on your product or service and customer support plan. You can find more information about the existing support plans at Dynamics 365 Support Plans. Some Dynamics 365 Online subscriptions include subscription support plans. Yes, you need a support plan to receive one-on-one technical support. Do I need a support plan if I need assistance with a technical issue experienced with Dynamics 365? In Japan, business hours are from 9 AM to 5:30 PM weekdays. For North America, business hours are defined as 6 AM to 6 PM Pacific Time, Monday through Friday, excluding holidays. What hours are considered local business hours for support?įor most countries or regions, business hours are from 9 AM to 5 PM weekdays (weekends and holidays excluded).

For those issues that do not qualify for all day, every day support, Microsoft provides assistance during local business hours only.

Microsoft provides all day, every day support for all Severity A issues and might provide all day, every day assistance for issues of other severity based on your support offering.

Translation services might be available to assist with additional languages outside normal business hours. *24/7 (all day, every day) support is available based on issue severity and your support offering. *Provided to customers in Japan all day, every dayĪvailable to customers in Europe/Middle East/Africa regions during those regions' business hours Spanish/Portuguese available to customers in South America during that region’s business hoursĪvailable to customers in Asia/Pacific region during that region’s business hours Spanish, French, German, Italian, Portuguese These additional languages include: Japanese, Spanish, French, German, Italian, Portuguese, Traditional Chinese, and Simplified Chinese. Microsoft provides support in English globally and provides additional languages within certain regions. For which languages does Microsoft provide support? Some specific services might not be covered in all regions immediately after general availability (GA).

Support is available in markets where Dynamics 365 Online services are offered. In this article About Dynamics 365 Support Where is Dynamics 365 support available? Make sure you use something other than your Microsoft email address for your alternate email address.Thank you.

#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE UPDATE#

To update your mobile, phone, and alternate email address details, select Change. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details. In the header, select your profile icon > My account > Security Info.

#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE PASSWORD#

The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password).īrowse to the Microsoft 365 admin center. Use the Security Info page to change your mobile phone number and alternate email address. To update your phone number and email address

#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE HOW TO#

If you're looking for how to change your company's profile information, such as company name and address, company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.įor more information about changing user contact information or removing former employees, see Related content. This article explains how you, the admin, can change your business phone and email address in Microsoft 365.